Carolyn founded and coleads McKinsey's CEO and board excellence work, coaching many Fortune 100 CEOs to maximize their effectiveness in the role, including business aspiration-setting and roadmap, culture shifts to unlock performance, top-team effectiveness, managing external stakeholders, board engagement, and resetting their own personal operating model. She also works extensively with clients to drive organizational effectiveness at pivotal moments-such as merger, strategic shift, and crisis-and lead large-scale performance improvement programs integrating strategic, operational, and cultural initiatives.

C arolyn is a C anadian and British citizen, and currently lives in San Francisco with her two children and husband. She is a board trustee of Bay Area Discovery Museum and has a Master's degree in economics and international relations from University of St Andrews, Scotland.

Scott coleads McKinsey's C EO and board excellence work on behalf of the Strategy & C orporate Finance Practice. He spends the vast majority of his time serving Fortune 100 C EOs and top teams in leading enterprise-wide, multiyear change programs, often also playing a direct coaching role to C EOs during their transitions and beyond.

Scott is the cofounder and lead faculty member of McKinsey's C hange Leaders Forum and Executive Transitions Master C lass, is a featured speaker at multiple C EO and senior executive roundtable events including at the World Economic Forum, and is also a guest lecturer at the USC's Marshall School of Business and University of Dublin's Trinity Business School.

Scott has authored seven books in the field of organization effectiveness, including his two most recent: Leading Organizations: Ten Timeless Truths, coauthored with Mary Meaney, and Beyond Performance 2.0: A Proven Approach to Leading Large-Scale Change, coauthored with Bill Schaninger. He has also written numerous articles that have been featured in the McKinsey Quarterly and Harvard Business Review.

Vik Malhotra is McKinsey's C hairman of the Americas. He holds key internal leadership roles.

In the past, Vik has led McKinsey's Northeast Office (New York, Boston, & Stamford) the East C oast Financial Institutions Practice, North American Life Insurance Practice, the North American Personal Financial Services Practice, and co-led the Emerging Markets Financial Institutions Practice.

Vik joined the firm in 1986 and has spent his career in the New York Office. During his time at McKinsey, Vik has served major financial institutions focused on wholesale banking, asset management, private banking, and retail banking. His consulting experience has covered a broad range of assignments on corporate strategy, business unit strategy, growth strategies, performance transformation, organizational design, operational improvement, and business process offshoring